Services
KFX DATA provides mobile data bundles and related digital services. Product availability, bundle sizes, prices, and supported networks may vary over time.
New Beneficiary Verification
Verification policy in effect since
A new MTN beneficiary number—a number that has not received this kind of data before—is required to undergo verification.
This verification applies to MTN numbers only.
If an order is placed for a new, unverified MTN number, the beneficiary receives a refund and the number then goes through the verification process.
Once the number is verified, the customer is eligible to receive internet data on their number without any restrictions.
User responsibilities
When using KFX DATA, you must:
- Provide accurate and complete transaction details.
- Use the website and its services lawfully.
- Verify the recipient phone number and selected network before making payment.
Payments & refunds
- Successful transactions are considered final.
- Orders for a new, unverified MTN beneficiary number are refunded to the beneficiary, and the number then goes through verification, as described in New Beneficiary Verification.
- Failed orders are retried for delivery, so no refund is issued for a failed order.
- No refunds will be issued for user mistakes, including an incorrect phone number, network, or bundle selection.
If a transaction fails or remains undelivered due to a system issue, contact support with your payment reference and transaction details so the order can be reviewed.
Service availability
Most transactions are delivered within 3–30 minutes. Delays may occur because of mobile network interruptions, payment processing delays, maintenance, high demand, or other technical issues.
New MTN beneficiary numbers must first complete verification, which may take up to 96 hours, as described in New Beneficiary Verification. Orders for unverified numbers are refunded, as described in Payments & refunds.
Delivery times are estimates and cannot be guaranteed where fulfilment depends on third-party telecom or payment providers.
Prohibited activities
Users must not:
- Attempt fraud, unauthorized access, or any deceptive transaction.
- Abuse, probe, manipulate, or interfere with the website’s systems.
- Disrupt services or use KFX DATA for illegal activity.
We may restrict access, cancel affected transactions, or report suspected unlawful conduct where necessary to protect customers, providers, and our systems.
Limitation of liability
To the extent permitted by applicable law, KFX DATA is not responsible for losses caused by:
- User errors, including inaccurate order or recipient details.
- Mobile network delays, outages, or interruptions.
- Telecom operator, bank, mobile money, or payment provider issues.
Changes to terms
We may update these Terms of Service at any time to reflect changes to our services, providers, operations, or legal requirements.
Updated terms become effective when published on this page. Your continued use of the website after an update means that you accept the revised terms.
Governing law
These Terms of Service are governed by and interpreted in accordance with the laws of Ghana.